Return Policy

You have 30 days from the date of shipment to return your online purchase in saleable condition either by mail or to a local WatchWorks store. The watch must be provided with the original box, papers and documents, just as it was upon arrival.

Returning by mail?
Ship to:

332 Shops at Mission Viejo
Mission Viejo, CA 92691

CALL 949-364-8228

Please note:
For items returned by mail, once we receive the item, items in saleable condition will be credited in 4 business days. It may take a few additional days to reflect on your account. Items returned in saleable condition to a store will be issued immediately.

Credit will be issued to the original form of payment. If you paid with a Gift Card, you will receive your credit in the form of a Gift Card.

If you are the gift recipient, credit will be issued in the form of  Gift Card. Additionally, credit for gifts returned in store can also be issued to an existing Gift Card.

Sell Your Watch

Bring in your piece for a free estimate or appraisal today!

Email us if you have any questions about selling your time-piece!

Email US
  • Get an Offer

    Schedule a Visit and meet privately with a specialist who'll evaluate the watch or

    Tell us about your watch and Supply some images and documents for our specialists to review.

  • Ship Your Watch

    Use the pre-paid fully-insured labels provided by us to send your watch in for authentication and to finalize your offer.

  • Receive Payment

    Once you accept your final offer, we will cut you a check or provide you with store credit.

How We Do It

Fair Offers

We use our years of experience to give you a fair offer based on market value.


We keep you in the loop throughout the process so you don't feel left in the dark.


We have worked hard to establish trust among our clients because we know that it can be scary selling your watch. We have completed tens of thousands of transactions, earning positive reviews along the way.


Can't come in person? You can start the watch-selling process at the tip of your fingertips by sending us an email.

Risk – Free

If at any point during the process you change your mind, your watch will ship back to you, on us.