If you’ve ever Googled "watch repairs near me," you're likely looking for a fast, trustworthy solution—especially if your timepiece is a high-end investment like a Rolex or Omega. But not all repair services are created equal. For luxury watches, in-house service from seasoned professionals isn’t just a perk—it’s a necessity.
At WatchWorks, watch repair is more than a transaction. It’s a craft backed by nearly three decades of precision, care, and industry know-how. Whether it’s a simple battery replacement or a full overhaul, here’s what you should expect from a professional in-house watch repair service—and why it matters.
TLDR - Quick Guide
-
Not all watch repair shops are qualified for luxury timepieces.
-
In-house repairs mean faster turnaround and better quality control.
-
Certified technicians ensure the integrity and value of your watch are preserved.
-
WatchWorks offers repair services across four SoCal locations and online.
-
Expect transparency, precision, and long-term support.
Detailed Breakdown
What Makes In-House Watch Repair Different?
When a shop offers in-house service, it means your watch stays under one roof from drop-off to pick-up. No third-party outsourcing. At WatchWorks, repairs are performed by seasoned watchmakers trained to handle luxury brands like Rolex, Cartier, and Omega.
Benefits of in-house service:
-
Faster turnaround times
-
Lower risk of damage or loss
-
Higher accountability and quality assurance
The Most Common Watch Repairs—And What They Include
Here’s what most customers bring their watches in for:
-
Battery Replacement – Done on-site, often within minutes. At WatchWorks, your case back is resealed and pressure-tested when applicable.
-
Polishing – Restores shine without compromising the integrity of the case or bracelet.
-
Full Service Overhauls – A complete disassembly, cleaning, oiling, and recalibration of your watch’s internal movement.
-
Water Resistance Testing – Especially crucial for dive watches and luxury sport models.
-
Band or Strap Replacement – Leather, metal, or custom options, fitted on-site.
Why You Shouldn't Trust Just Anyone
Luxury watches are complex mechanical instruments. Poor service can devalue your timepiece or—even worse—damage it permanently. A general jewelry shop or kiosk might not be equipped to handle the specific requirements of brands like TAG Heuer or IWC.
WatchWorks invests in:
-
Specialized tools
-
Brand-certified watchmakers
-
OEM (original equipment manufacturer) parts whenever available
This dedication means your watch receives the same level of care as it did when it left the manufacturer.
What the Repair Process Looks Like at WatchWorks
Here’s what you can expect as a customer:
-
Initial Assessment: A staff expert evaluates the issue and offers a cost and time estimate.
-
Detailed Quote: For complex repairs, you'll receive a full diagnostic and breakdown before work begins.
-
Repair and Testing: All work is done in-house, and each watch is thoroughly tested before return.
-
Final Pick-Up and Care Tips: You’ll get maintenance advice tailored to your watch model.
Need nationwide service? Customers outside Southern California can also ship their watches for repair through WatchWorks' online platform.
The Value of Long-Term Service Relationships
Luxury watch ownership is a journey. At WatchWorks, customers aren't just one-time clients—they become part of a community that values precision, performance, and timeless craftsmanship. That’s why the shop offers post-repair support, including routine maintenance scheduling and educational care tips.
Key Takeaways
-
Always choose a certified, in-house service provider for luxury watch repairs.
-
In-house repairs offer superior speed, quality, and accountability.
-
WatchWorks services a wide range of luxury brands and offers personalized care.
-
The process is transparent, efficient, and built for long-term satisfaction.
-
Whether you visit in person or use their mail-in service, expect white-glove treatment.
FAQs
1. How long does a typical watch repair take?
Basic repairs like battery replacements or strap fittings can be completed the same day. More complex services such as overhauls may take 1–2 weeks, depending on parts availability.
2. Can I ship my watch to WatchWorks if I’m not in California?
Yes! WatchWorks provides secure mail-in repair services for clients across the U.S. You'll receive instructions and tracking to ensure your timepiece is safely handled.
3. Is it safe to have a luxury watch polished?
Absolutely—when done by professionals. At WatchWorks, polishing is performed with tools and techniques designed to maintain the original shape and finish of your watch.
4. How much does a luxury watch repair typically cost?
Costs vary by brand and repair type. Battery replacements might run under $50, while full overhauls for high-end watches can range from $250 to $800 or more. Quotes are provided upfront.
5. Will repairing my watch void its warranty?
If your watch is under warranty, it's best to check the terms. However, WatchWorks uses certified watchmakers and OEM parts when possible, which can help preserve value and function—even outside of warranty service.